Privacy Policy

Effective Date: January 1, 2025

We Value Your Privacy

This Privacy Policy explains how we collect, use, and protect your personal information when you use our AI content creation platform.

1. Information We Collect

Account Information

  • Name and email address when you create an account
  • Profile information you choose to provide
  • Authentication information (encrypted passwords)

Billing Information

  • Payment information is processed securely by Paddle.com
  • We do not store your credit card details
  • Transaction records for billing and refund purposes

Usage Data

  • Content you create using our AI tools
  • Usage analytics and feature interaction data
  • Log files, IP addresses, and browser information
  • Device information and technical specifications

Communications

  • Messages you send to our support team
  • Feedback and survey responses

2. How We Use Your Information

  • Provide the Service: Process your content creation requests and manage your account
  • Billing: Process payments via Paddle and manage subscriptions
  • Improve Our Service: Analyze usage patterns to enhance our AI models and features
  • Communication: Send account updates, feature announcements, and respond to support requests
  • Security: Monitor for fraud, abuse, and technical issues
  • Legal Compliance: Meet regulatory requirements and respond to legal requests

3. Information Sharing

We share your information only in these limited circumstances:

Service Providers

  • Paddle.com: For payment processing and billing
  • Cloud Providers: For hosting and data storage (AWS, etc.)
  • AI Services: For content generation (with appropriate data protections)
  • Analytics Tools: For understanding service usage

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure user safety.

What We Don't Do

  • We do not sell your personal data to third parties
  • We do not use your content for marketing purposes without permission
  • We do not share your content with other users unless you explicitly choose to

4. Data Storage and Security

  • We use industry-standard encryption to protect your data
  • Your content is stored securely in encrypted cloud storage
  • We regularly review and update our security practices
  • Access to your data is restricted to authorized personnel only
  • We cannot guarantee absolute security, but we use reasonable safeguards

5. Data Retention

  • Account information: Retained while your account is active
  • Created content: Stored until you delete it or close your account
  • Usage analytics: Anonymized and retained for service improvement
  • Billing records: Retained as required for tax and legal compliance
  • Support communications: Retained for customer service purposes

6. Your Privacy Rights

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Export your data in a machine-readable format
  • Restriction: Limit how we process your data
  • Objection: Opt out of certain data processing activities

To exercise these rights, contact us at info@storymorphai.com

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your preferences and settings
  • Understand how you use our service
  • Improve our website performance

You can control cookies through your browser settings, but some features may not work properly if you disable them.

8. Children's Privacy

Our Service is not directed to anyone under 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected such information, we will promptly delete it.

9. International Data Transfers

Your information may be processed in countries other than where you reside. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through your account or email.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

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